Louis pricing
One price for everything Louis does: $15 CAD per user per month, with a minimum of 3 users. AI is optional and paid separately: buy prepaid AI credit, bring your own provider keys, or both.
Starter
$0 for 60 days
- Every feature, free for 60 days
- Up to 3 users during the trial
- AI on prepaid credit or your own provider keys, as on Standard
- Then $15 CAD per user per month, exactly like Standard
Standard
$15 CAD per user per month
- Every feature
- As many users as you need, minimum 3
- AI on prepaid credit, on your own keys, or both
- Billed from day one
Prices in Canadian dollars, before applicable taxes. AI agents and members with the Customer role do not take a seat.
Included in both plans
- Team management, with roles
- Storage on our servers, synchronized across devices and team members
- Your own workflows: Kanban, Scrum, GTD or a custom process
- Dashboards and process metrics: cycle time, lead time, queue time, work in progress
- Wiki, with version history for pages and work items
- A history of every change to your organization’s settings
- French and English, interface and content
- AI assistant, agents, MCP servers and skills, once you turn AI on
AI: prepaid credit, or bring your own keys
AI stays off until your organization has AI credit or a provider key. You can use both options together.
Prepaid AI credit
Buy AI credit from $10 to $500 CAD at a time, with PayPal or a debit or credit card. Each purchase or reload adds a 5% service charge, and sales tax applies to the credit and the service charge. Each AI call on our provider keys is deducted from the balance at the provider’s price, converted at the Bank of Canada rate of the day, with no fee per call: there is no monthly AI invoice. Credit never expires. When you close your organization, the unused credit you bought is refunded; the service charge and any credit we gave you are not. Optional auto-reload tops it up when the balance falls below a threshold you set. Set a monthly limit on spending from credit too, in CAD, with a warning threshold: AI stops at the ceiling you choose.
Bring your own keys
Enter your own API key for Anthropic, DeepSeek, Google Gemini, OpenAI or OpenRouter. Calls then run through your own account and are billed to you by the provider, never through Louis. OpenRouter is available this way only.
Where you have a key for a provider, your key is used and nothing comes out of your credit; any other provider is paid from your credit. Either way, Louis reports AI spend by provider, model, agent and work surface.
Pricing questions
Is there a free trial?
Yes. The Starter plan gives you every feature free for 60 days, for up to 3 users. The trial is free use of Louis, not free AI: buy AI credit or use your own provider keys, as on Standard. When the trial ends, billing starts automatically at $15 CAD per user per month and the plan works exactly like Standard.
Can we add users during the trial?
Yes: switch to Standard from the Subscription page in Louis. Billing starts that day and the trial ends.
Do AI agents or customers count as users?
No. AI agents and members with the Customer role do not take a seat, so they cost nothing. The minimum is 3 seats.
Can we use Louis without AI?
Yes. AI stays off until you buy AI credit or add a provider key, and everything else in Louis works without it.
How do we pay?
Seats are billed as a monthly PayPal subscription. AI credit is bought in advance, plus a 5% service charge on each purchase or reload, with a PayPal account or a debit or credit card, no PayPal account needed; card details are entered in fields hosted by PayPal. Canadian sales tax is added according to your province, and a receipt is emailed for every purchase and reload.
What happens when our AI credit runs out?
AI on our provider keys stops until an administrator buys more credit, or tops up by itself if you turned on auto-reload. Calls on your own provider keys keep working. Members are told to ask an administrator; only administrators see the balance.
Where is our data hosted?
Louis’s data is hosted in Beauharnois, Québec, Canada. AI requests go to the provider you choose, which processes them outside Canada unless you arrange otherwise. For Canadian data residency, use your own key with a provider account that offers it.
What happens if we close our organization?
The subscription is cancelled, the unused part of the paid period is refunded pro rata, and the unused AI credit you bought is refunded with its tax (the service charge and any credit we gave you are not). For 30 days, your administrators can still export the organization’s data or restore it.
Try Louis free for 60 days.
Or book a demo, and we will walk through your own process with you.